PERSONAL DATA PROTECTION POLICY

 

"PEACE & CHAOS PRIVATE COMPANY" ("Company", "we", "us", "our") recognizes that the protection and security of your personal data is extremely important and is committed to operating with the protection of your personal data in mind.

This Privacy Policy ("Privacy Statement") presents the way in which the Company uses your personal data, as well as the measures it has taken for the protection and secure maintenance and general processing of such data. The Statement applies to you if you purchase products, participate in our events or promotions or otherwise interact with us, including by using our corporate website or by communicating with us via social media.

Please take a moment to review the relevant Declaration and let us know if you have any further questions, clarifications and/or information you may need.

 

CONTACT DETAILS OF THE PROCESSING MANAGER

Responsible for the processing of your personal data is our company, "PEACE & CHAOS PRIVATE COMPANY", (https://www.peaceandchaos.com/en/privacy-policy/), Dervenion 30, 14451 Metamorphosi- Αthens, Greece. For any information, request or question, we will be happy to assist you in person at our offices or by an e-mail at "info@peaceandchaos.gr" or by phone at +30 211 4089197. Our office hours are Monday to Friday from (10:00) to (16:00).

 

PROCESSING OF YOUR PERSONAL DATA

The security of your personal data is a high priority for us. For this reason, we take technical and organisational measures to protect your data in order to prevent its loss and misuse by third parties. We collect and process your personal data for the following purposes:

Conclusion and performance of contracts

Registering you as a member-acceptor of promotions 

Customer service and support

Legitimate interest as required to fulfill the services provided 

Legal Obligation to comply with applicable laws and regulations

After your consent, which you may withdraw within your rights

 

DATA WE COLLECT 

1.    Information collected automatically when you visit and interact with our Site

 

Our Website has informative and commercial-promotional content for the services and products provided by our company. The mere browsing on it (without making a purchase or sending a request) does not require the visitor to provide/enter personal data. However, by merely visiting and browsing the Website, certain information may be automatically collected, which may identify you directly or indirectly, such as:

the Internet Protocol (IP) address of your computer, 

-the type of browser and operating system, 

-the web pages you visited immediately before and after you visited the page 

-the speed of the connection and information about the software programs installed on the computer, 

-basic information about the connection to the server; and 

-information collected through HTML cookies, Flash cookies, web beacons and other similar technologies (see below in the Cookies section). 

 

Regarding the information that is automatically collected from your browsing on our website, please refrain from visiting it, if you do not wish the collection and processing of this information.

 

Information you provide us directly: 

 

 -Purchase confirmation

 You may be asked to provide personal information for specific purposes, such as when you make a purchase, in which case your details are entered into our membership register and collected, among other things:

-contact details such as your full name, shipping address, email address and telephone number.

-credit card number or other payment account number, billing address and other payment and billing information ("Payment Information")

-records and copies of your correspondence if you contact us.

-information necessary to fulfill special requests 

 

In this context, we may contact you at the email address you have already provided to us upon registration and always in accordance with the consent you have provided to us upon registration, suggesting products and services based on the information we have received during your previous accesses to the online store or upon your order.

 

-Subscribe to the newsletter

 

As part of your previous transaction with our company or with your explicit consent, we may from time to time send you an email to the email you have provided us with, or call you and send messages to your phone number, in order to inform you about news, offers and events of the company that may be of interest to you. Should you wish not to receive such updates, or at any time wish to discontinue receiving them, please notify us directly at our contact email address. You are free to withdraw your consent at any time.

 

-Contact

 

If the visitor of the Website wishes to contact the company through the Website, he/she is invited to fill in and submit the corresponding contact form, during the submission of which the Website collects and processes, with your consent, the following personal data: 

Name

Email

Telephone number

your message (free text of the person concerned)

 

The information collected at this stage will only be used to satisfy the specific request for contact and for no other purpose.

 

STORAGE PERIOD 

 

We keep your personal data for as long as necessary for the performance of the contracts between us and to prove our legal obligations and rights. 

We will retain the information collected automatically for up to 12 months and thereafter it may be stored in an unidentifiable summary form.If you withdraw your consent to the collection and processing of your personal data, we will delete your data from our electronic and physical records, except where retention becomes necessary to comply with a legal obligation or to exercise, establish or defend our rights or legitimate interests before judicial authorities.

Where processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

Where processing is carried out on the basis of a contract, your personal data will be stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract. 

Where the processing is carried out to meet a request, we will process your data for as long as necessary to meet your request.

Where the processing is carried out in the context of promotional and marketing activities, we will process your data until you withdraw your consent and request to no longer receive our promotional messages.

 

TRANSMISSION AND DISCLOSURE OF PERSONAL DATA 

 

We do not market or transfer your personal data to third parties except as set out in this Privacy Statement/Policy and as required by law. Specifically, in order to provide our products, we may share your personal data with certain third party companies that act on our behalf (as processors) in order to provide you with an optimal service (such as transport companies, communication and marketing service providers, accounting, consulting and/or auditing services, etc.).Our products are shipped in Greece through ACS (www.acscourier.net) and abroad through UPS (www.ups.com). 

 

As regards payment for the goods ordered, the data are transmitted to a bank specified in the order. We do not collect or store information related to the payment such as for example credit card numbers or account details. The bank that manages our online payments is Eurobank (https://www.eurobank.gr/el/retail).

The Company ensures the processing of your personal data by its third-party partners with contractual clauses limiting the purpose of processing and compliance with the technical and organisational measures required by the GDPR for the correct and secure processing of your personal data.

We may make information about you available to other companies, applications or persons in the circumstances set out below:

We may share aggregate information or information that does not directly identify you with third parties so that we can develop the content and services on our Site. Please also note that we do not share your contact information in any way with third parties. 

We may use or may in the future use third parties to provide services related to our Website, such as database management, maintenance services, analytics, data processing and the distribution of email and text messages. These third parties will only have access to information about you to perform the above tasks on our behalf and with express contractual commitments to protect your privacy and personal data.

We may disclose information about you in the event that our company is acquired by or merged with another company or a similar business transaction takes place. However, in this case our Website will inform you by placing a prominent notice within it or by sending a notification to the email address you have provided to us before the information about you is transferred and generally subject to a different privacy policy.  

We may disclose information about you to investigate, prevent or take action regarding illegal activities, if we suspect illegal conduct or criminal acts against the rights and legitimate interests of any person or entity, in the event of a violation of our Website Terms of Use or if required by law, and in other cases where we believe in good faith that disclosure of the information is necessary.

We may disclose information about you to respond to subpoenas, search warrants, court proceedings, court orders, legal process or other law enforcement actions by any competent authority, including the Data Protection Authority and the Data Protection Supervisory Authorities of other European Union Member States, and to assert and enforce our legal rights or to refute claims against us.

Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click on, through cookies, clicks on links or other means during your visit. For more information, see below in the "Cookies" section.

Where you provide us with personal data of third parties, you warrant that you have informed them of the purposes and manner in which we are to process their personal data.

 

PROTECTION MEASURES

We take all necessary measures to protect and secure information. In particular, we have developed and implemented optimal technical and organisational security and information protection mechanisms to protect the integrity, availability and confidentiality of information.

 

COOKIES

We use cookies to improve your browsing experience on the Site, to understand how you interact with it and, in certain cases, to enable us to present you with advertising material relevant to your browsing choices. Please read the relevant information here

 

 

YOUR RIGHTS

● You have the right to request the correction and/or completion of your personal data in order to make it complete and accurate, by providing any necessary document showing the need for completion.

● You have the right of access to all your personal data that we hold and the right to receive copies of it.

● You have the right to request the restriction of the processing of your data or to refuse any further processing of your data.

● You have the right to withdraw your consent to the collection of data at any time, which withdrawal will be valid for the future.

● You have the right to request the deletion of data concerning you. We will proceed immediately to delete your data if you make such a request, subject to its retention for the establishment, exercise or support of legal claims.

● You have the right to request to transfer the data you have provided to us to another company.

● You also have the right to make a complaint with the Data Protection Authority (www.dpa.gr) if you believe that you and your rights have been infringed in any way.

If you wish to exercise any of the following rights, you may use the following contact details without incurring any additional charges beyond those charged by your communications provider for sending the message:

By email: info@peaceandchaos.gr

By post: 30 Dervenion Str, P.C. 14451, Metamorphosi, Athens, Greece

 

We will take every possible measure to satisfy your requests and we will respond to you within thirty (30) days, and only if this is not possible, we will inform you of the necessary extension of the above deadline, but not exceeding sixty (60) additional days. The exercise of the rights is free of charge however there may be a charge exclusively in cases of proven abuse thereof which will entail additional administrative costs for us.

 

LINKING TO OTHER COMPANIES' WEBSITES

Our website contains links to the websites of other companies. We are not responsible for the data protection measures taken by the other websites which you can access through these links.

 

AMENDMENTS TO THE PERSONAL DATA PROTECTION POLICY

In order to ensure that the Personal Data Protection Policy is always in compliance with applicable legal requirements, we reserve the right to make amendments at any time.